Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all

Presented by ZendeskZendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk [...]

Inside Zendesk’s dual AI leap: From reliable agents to real-time intelligence with GPT-5 and HyperArc

Presented by ZendeskAgentic AI is currently transforming three key areas of work — creative, coding, and support — says Shashi Upadhyay, president of engineering, AI, and product at Zendesk. But h [...]

Most Frequently Asked Questions About Email Marketing

1. Why is email marketing important?Email is the marketing tool that helps you  create a seamless, connected, frictionless buyer journey. More importantly, email marketing allows you to build relatio [...]

Zendesk acquires Forethought in its biggest deal in two decades

The 2018 Startup Battlefield winner is joining Zendesk as the race to own agentic customer service accelerates When Forethought won the TechCrunch Startup Battlefield competition in 2018, ChatGPT was [...]

Enterprise MCP adoption is outpacing security controls

AI agents now carry more access and more connections to enterprise systems than any other software in the environment. That makes them a bigger attack surface than anything security teams have had to [...]

How I Get Free Traffic from ChatGPT in 2025 (AIO vs SEO)

Three weeks ago, I tested something that completely changed how I think about organic traffic. I opened ChatGPT and asked a simple question: "What's the best course on building SaaS with Wor [...]

Top 7 Best Wordpress Plugin Of All Time

 If you are looking for the best wordpress plugins, then you are at the right place. Here is the list of best wordpress plugins that you should use in your blog to boost SEO, strong your security and [...]

Zendesk tickets hijacked in massive spam campaign

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system. [...]

Google says it's working to fix Gmail issue that's led to flooded inboxes and increased spam warnings

If your Gmail inbox is all out of whack today, you're not alone. Gmail users have been encountering issues with the automatic filters that keep their main inbox free from the clutter of promotion [...]