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Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don’t interrupt

Observe.AI has officially launched VoiceAI agents, a solution designed to automate routine customer interactions in contact centers. The latest addition to the company’s AI-driven conversational intelligence platform, VoiceAI agents aim to improve customer experience while reducing operational costs. With this release, Observe.AI is positioning itself as the only complete AI-powered platform tha [...]

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cnet

Premier League Soccer: Stream Arsenal vs. Chelsea From Anywhere

London derby sees both sides needing a win to strengthen their top-four chances. [...]

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the-decoder

Claude now works across all three major Office apps

Anthropic already offered Claude add-ins for Excel and PowerPoint. Now the company is rounding out its Microsoft Office integration with a Word add-in.<br /> The article Claude now works across all three major Office apps appeared first on The Decoder. [...]

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Trump advisors are pushing a regulation targeting what they call "woke" AI models in the tech sector

A new US government order could soon require tech companies to keep their AI systems free from political influence.<br /> The article Trump advisors are pushing a regulation targeting what they call "woke" AI models in the tech sector appeared first on THE DECODER. [...]

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Old Oil and Gas Wells Could Find Second Life Producing Clean Energy

States across the US are looking to take major sources of pollution and use them to generate much-needed power. [...]

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'The inbox is no longer the only front line': Report claims vast majority of phishing attacks are now generated by AI - here's how to stay safe

Not only is AI helping attackers generate more sophisticated phishing attacks, but it's also democratizing tools to even more attackers. [...]

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Google says it will switch off energy-heavy AI usage at critical points if needed

AI usage is placing serious strain on energy grids - and Google wants to improve this. [...]

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fastcompany

Agentic AI is the future of customer service. Here’s how you need to prepare for it

The adoption of artificial intelligence should always be in service of your workforce, not in place of it. [...]

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Assassin's Creed Shadows for Nintendo Switch 2 spotted at French retailer - and yes, it's a Game-Key Card

A Nintendo Switch 2 port of Assassin's Creed Shadows seems likelier than ever as a listing appears at a French retailer. [...]

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