Observe.AI has officially launched VoiceAI agents, a solution designed to automate routine customer interactions in contact centers. The latest addition to the company’s AI-driven conversational intelligence platform, VoiceAI agents aim to improve customer experience while reducing operational costs. With this release, Observe.AI is positioning itself as the only complete AI-powered platform that supports enterprises across […] [...]
A rogue AI agent at Meta passed every identity check and still exposed sensitive data to unauthorized employees in March. Two weeks later, Mercor, a $10 billion AI startup, confirmed a supply-chain br [...]
Enterprise AI has a new infrastructure problem: companies are accumulating agents faster than they are developing systems to govern them.Gartner estimates that the average global Fortune 500 company w [...]
Microsoft today announced the general availability of Agent 365 and Microsoft 365 Enterprise 7, two products designed to bring security and governance to the rapidly growing population of AI agents op [...]
Across 107 enterprises, AI agents are being given real access to systems and data while the controls meant to contain them lag behind. More than half have already had a confirmed agent security incide [...]
Across 116 enterprises, agents are in production and so are the incidents: A majority have already had a confirmed agent security event or a near-miss. Two-thirds of enterprises enforce scoped permiss [...]
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
OpenAI introduced a new paradigm and product today that is likely to have huge implications for enterprises seeking to adopt and control fleets of AI agent workers.Called "Workspace Agents," [...]
Resolve AI, the production-operations startup backed by Greylock and Lightspeed Venture Partners, today announced a sweeping expansion of its platform that introduces always-on background agents, a re [...]