Resolve AI, the production-operations startup backed by Greylock and Lightspeed Venture Partners, today announced a sweeping expansion of its platform that introduces always-on background agents, a re [...]
Next CEO criticizes government policies for making it costlier to employ entry-level workers, while retail stores employ more automation. [...]
The data processing agreement (DPA) — the bedrock contract companies use to evaluate how vendors handle personal data — can no longer be trusted at face value. That is the central, and arguably mo [...]
Talkdesk has launched proactive AI agents designed specifically for retail and financial services, moving the company from a platform that handles inbound customer queries to one that initiates outbou [...]
As enterprises race to embed generative AI into daily operations, security teams are confronting a new category of threats that traditional monitoring systems were never designed to handle. From AI-po [...]
Legacy IT is costing the UK government £45 billion annually, and that’s before you factor in the savings made possible by AI and automation. [...]
Liu Qiangdong’s pledge to safeguard JD.com’s workforce from automation sits uncomfortably with his own ‘unmanned era’ vision and a flagship warehouse already running on four employees. Liu Qia [...]
The year-old Dutch startup is folding in a seven-year-old performance-marketing platform, betting that customers want AI, automation and human specialists in one place. Most startups spend their first [...]