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Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield
Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]
LLM-referred traffic converts at 30-40% — and most enterprises aren't optimizing for it
For more than two decades, digital discovery has operated on a simple model: search, scan, click, decide. That worked when humans were the ones doing the web searching; but with the advent of AI agent [...]
HubSpot’s Dharmesh Shah on AI mastery: Why prompts, context, and experimentation matter most
Presented by HubSpotINBOUND, HubSpot's annual conference for marketing and sales professionals, took place in San Francisco this year, with three days of insights and events across marketing, sal [...]
Agentic orchestration: Enterprise AI organizations know how to govern agents but still can't meter what they cost
Across 107 enterprises, agentic orchestration is not a choice of a single platform.The typical enterprise runs three orchestration platforms at once, and selects them for flexibility across models rat [...]
Agent context layers: Enterprises governing their AI data are catching twice as many bad answers as the ones who aren't
Across 101 enterprises, the context feeding AI agents is failing often and repeatedly. Sixty-eight percent have traced a confident but wrong agent answer to missing or inconsistent business context in [...]
Agentic orchestration: Enterprise AI organizations have a deployment problem, not a platform problem — and most are calling chatbots agents
Across 101 enterprises, agent orchestration is consolidating onto model-provider platforms — Anthropic’s Claude leads by a wide margin — chosen for the gravity of the underlying model and judged [...]
Infrastructure and compute: Enterprises are buying AI compute for speed while flying blind on what it costs
Across 170 enterprises, AI infrastructure has moved decisively into production — two-thirds now run AI workloads live and three in 10 run them at scale — while the ability to account for what that [...]
The Control Gap: Enterprise AI organizations have an ownership problem, not a technology problem — and most are governing it by hand
AI portfolios are expanding far faster than the ability to govern them across enterprises. Most organizations run a contested field of platforms, each claiming to be the “primary” AI layer; few co [...]