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Starbucks’ AI tool didn’t die in a pilot. It died in 11,300 stores.
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We keep talking about AI agents, but do we ever know what they are?
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Starbucks has to pay California driver $50 million over hot tea spill
Starbucks has been ordered to pay $50 million to a California delivery driver who suffered severe burns when a hot drink spilled onto his lap at a Los Angeles drive-through in Feb. 2020.Read more... [...]
