We keep talking about AI agents, but do we ever know what they are?
Imagine you do two things on a Monday morning.First, you ask a chatbot to summarize your new emails. Next, you ask an AI tool to figure out why your top competitor grew so fast last quarter. The AI silently gets to work. It scours financial reports, news articles and social media sentiment. It cross-references that data with your internal sales numbers, drafts a strategy outlining three potential reasons for the competitor's success and schedules a 30-minute meeting with your team to present its findings.We're calling both of these "AI agents," but they represent worlds of difference in intelligence, capability and the level of trust we place in them. This ambiguity creates a fog that makes it difficult to build, evaluate, and safely govern these powerful new tools. If [...]
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