Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent

The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.Fin Operator [...]

Microsoft and OpenAI gut their exclusive deal, freeing OpenAI to sell on AWS and Google Cloud

Microsoft and OpenAI on Monday announced a sweeping overhaul of the partnership that has defined the commercial AI era, dismantling key pillars of exclusivity and revenue-sharing that bound the two co [...]

OpenAI's Operator can surf the web for you

OpenAI has begun previewing a new tool called Operator that can navigate within a web browser. According to a blog post published Thursday, the software is powered by what the company calls a Computer [...]

OpenAI deploys Cerebras chips for 15x faster code generation in first major move beyond Nvidia

OpenAI on Thursday launched GPT-5.3-Codex-Spark, a stripped-down coding model engineered for near-instantaneous response times, marking the company's first significant inference partnership outsi [...]

ChatGPT's AI agent Operator is now available for most Pro users

Operator is now out in Australia, Brazil, Canada, India, Japan, Singapore, South Korea, the UK and most places where ChatGPT is also available, OpenAI has announced. The company launched Operator in t [...]

OpenAI launches GPT-5.6-Cyber with reduced refusals, 95% completion on advanced cybersecurity tasks

Earlier today, OpenAI launched GPT-5.6-Cyber, a specialized model designed to perform advanced vulnerability research and exploit development for approved defenders — including categories of work th [...]

Amazon’s OpenAI gambit signals a new phase in the cloud wars — one where exclusivity no longer applies

Amazon Web Services on Tuesday launched one of the most consequential enterprise AI plays in the company's 20-year history, simultaneously bringing OpenAI's most powerful models to its Bedro [...]

OpenAI introduces ChatGPT Work, a cloud-based AI agent that manages tasks across email, Slack and calendars

OpenAI on Thursday launched ChatGPT Work, a new AI agent embedded inside its flagship chatbot that aims to transform ChatGPT from a question-and-answer tool into an autonomous work platform capable of [...]

Engadget Podcast: iPhone 16e review and Amazon's AI-powered Alexa+

The keyword for the iPhone 16e seems to be "compromise." In this episode, Devindra chats with Cherlynn about her iPhone 16e review and try to figure out who this phone is actually for. Also, [...]