fastcompany

2025-10-10

Move from reactive to proactive customer service

New models of customer centricity can change the business-customer relationship.

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Destination

2025-01-16

The best live TV streaming services to cut cable in 2025

Around ten years ago, as the price of cable rose to untenable heights, live TV streaming services arrived as the low-cost, contract-free antidote. The services are still blissfully easy to walk away f [...]

Match Score: 63.92

venturebeat

2025-10-09

Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all

Presented by ZendeskZendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk [...]

Match Score: 60.56

Destination

2025-09-03

reMarkable’s Paper Pro Move is a pocketable version of its e-paper tablet

reMarkable knows you’d like to use its e-paper tablet on the go, but the size of its current products don’t make that easy. To address this, it’s launching a smaller, pocket-sized version of its [...]

Match Score: 49.98

venturebeat

2025-10-01

Hopper's AI agent can book flights and cancel trips without human help

Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance i [...]

Match Score: 44.99

Destination

2025-02-28

Engadget Podcast: iPhone 16e review and Amazon's AI-powered Alexa+

The keyword for the iPhone 16e seems to be "compromise." In this episode, Devindra chats with Cherlynn about her iPhone 16e review and try to figure out who this phone is actually for. Also, [...]

Match Score: 35.65

Destination

2025-07-03

Meta tests chatbots with proactive messaging to boost retention

Meta is reportedly testing proactive features for its AI chatbots that let them send messages to users without being prompted, according to Business Insider.<br /> The article Meta tests chatbot [...]

Match Score: 34.94

Destination

2025-07-26

Surfshark VPN review: A fast VPN for casual users

Surfshark is one of the youngest major VPNs, but it's grown rapidly over the last seven years. Since 2018, it's expanded its network to 100 countries, added a suite of apps to its Surfshark [...]

Match Score: 33.65

Destination

2025-10-04

Discord users' IDs and data compromised in customer service provider hack

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered t [...]

Match Score: 30.03

Destination

2025-05-23

Memorial Day sales include 25 percent off Sonos portable speakers

Sonos has joined in on the Memorial Day sales by discounting its portable speakers. You can get up to 25 percent off right now on items including the Sonos Move 2, which is $113 off and down to $336. [...]

Match Score: 29.99