Solidroad raises $25 million to replace manual customer support QA with AI that reviews every conversation
In short: Solidroad, a Dublin and San Francisco startup founded by Intercom alumni, has raised $25 million in a Series A led by Hedosophia to automate customer support quality assurance using AI. The platform reviews 100% of customer interactions versus the industry standard of 1-3%, and counts Ryanair, Crypto.com, and Oura among its customers. Solidroad, […]<br /> This story continues at The Next Web [...]
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