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venturebeat
Inside Zendesk’s dual AI leap: From reliable agents to real-time intelligence with GPT-5 and HyperArc

Presented by ZendeskAgentic AI is currently transforming three key areas of work — creative, coding, and support — says Shashi Upadhyay, president of engineering, AI, and product at Zendesk. But he notes that support presents a distinct challenge. "Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have to be [...]

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cnet
Wearing the TCL RayNeo X3 Pros, I Had a Vision of What AR Smart Glasses Should Be

In a demo at MWC 2025, the TCL glasses proved themselves far from perfect, but they're within striking distance of an ideal AR product. [...]

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cnet
Samsung Pauses One UI 7 Rollout After Bug Locks Users Out of Phones

One UI 7 was designed to showcase Samsung's AI ambitions, but a bug now appears to be getting in the way of momentum. [...]

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blogspot
Top 10 AI Tools in 2023 That Will Make Your Life Easier

 In this article, we explore the top 10 AI tools that are<br /> driving innovation and efficiency in various industries. These tools are<br /> designed to automate repetitive tasks, improve workflow, and increase<br /> productivity. The tools included in our list are some of the most advanced and<br /> widely used in the market, and are suitable for a variety of applicatio [...]

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zdnet
Roku or Fire TV stick? This $19 deal on Amazon made the decision easy for me

I've used the Roku Streaming Stick Plus for months, and it's a downright steal with this $19 Black Friday deal. [...]

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cnet
Pay Up, AI Bot: That's the Message From a Key Company in How the Internet Works

While copyright issues play out in the courts, websites are trying to stop AI developers from scraping their content. [...]

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engadget
Ball x Pit is evolving with a string of free updates in 2026

Ball x Pit is a fiendishly good time. The frenetic blend of Breakout and Vampire Survivors is easily one of the best games of the year. It’s immensely replayable. However, one reaches a point (after 36 hours in my case) where there isn’t much left to do other than run through New Game+ modes and so it becomes time to step away.But this darned game is about to dig its hooks into me again in 202 [...]

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zdnet
I review phones for a living, and these best Amazon Spring Sale deals are worth it

I've browsed through hundreds of phone deals in Amazon's Big Spring Sale, and these are the ones you should most consider. [...]

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cnet
Microsoft's 'Blue Screen of Death' Dies After 40 Years of Memes, Jokes, T-Shirts

Meet its mournful replacement, the black screen of death, which won't have the sad face. [...]

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