For future-focused e-commerce brands, the primary customer is rapidly changing from a person behind a screen to the AI agents that said human customer deploys on their behalf to research and, if proje [...]
OpenAI's head of marketing is pushing back against accusations that the company is "Woke AI," pointing to $25 million in MAGA donations from co-founder Greg Brockman - and to her own ma [...]
Zendesk has appointed Tifenn Dano Kwan as its new chief marketing officer, bringing in a veteran enterprise SaaS marketer as the company accelerates its pivot toward AI-powered customer service. Dano [...]