Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Tuesday, Slack launched an integration that connects Slackbot — [...]
Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]
Salesforce and Anthropic announced Tuesday a sweeping expansion of their partnership, called Claudeforce, that pushes the world's largest customer relationship management platform directly inside [...]
Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce acqu [...]
Microsoft assigned CVE-2026-21520, a CVSS 7.5 indirect prompt injection vulnerability, to Copilot Studio. Capsule Security discovered the flaw, coordinated disclosure with Microsoft, and the patch was [...]
Human resources technology company Workday has confirmed that a data breach has affected its third-party CRM platform. In a blog post announcing the breach, the company said that a social engineering [...]
Consider an AI agent tasked with a complex enterprise workflow like migrating massive batches of customer records from a legacy CRM to a cloud database. The agent cannot rely solely on its internal co [...]
Uber is suing DoorDash, accusing the biggest food delivery provider in the US of putting pressure on restaurants to exclusively use its services. According to The Wall Street Journal and The Financial [...]