zdnet
5 best practices for migrating to a new CRM

Switching CRMs risks data loss and workflow disruption. These five best practices keep things on track. [...]

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venturebeat
Slack’s Slackbot can now pull your CRM data, generate charts, and send DocuSigns — all from a chat message.

Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Tuesday, Slack launched an integration that connects Slackbot — [...]

Match Score: 67.04

venturebeat
Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield

Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]

Match Score: 61.03

venturebeat
Salesforce just put its entire CRM inside Claude — and says you’ll never need its app again

Salesforce and Anthropic announced Tuesday a sweeping expansion of their partnership, called Claudeforce, that pushes the world's largest customer relationship management platform directly inside [...]

Match Score: 41.97

venturebeat
Slack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition

Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce acqu [...]

Match Score: 38.23

venturebeat
Microsoft patched a Copilot Studio prompt injection. The data exfiltrated anyway.

Microsoft assigned CVE-2026-21520, a CVSS 7.5 indirect prompt injection vulnerability, to Copilot Studio. Capsule Security discovered the flaw, coordinated disclosure with Microsoft, and the patch was [...]

Match Score: 23.89

Destination
Workday says hackers used social engineering to access personal data during a breach

Human resources technology company Workday has confirmed that a data breach has affected its third-party CRM platform. In a blog post announcing the breach, the company said that a social engineering [...]

Match Score: 23.87

venturebeat
Meta researchers taught an 8B AI model to match Claude Opus 4.5 — without the frontier price tag

Consider an AI agent tasked with a complex enterprise workflow like migrating massive batches of customer records from a legacy CRM to a cloud database. The agent cannot rely solely on its internal co [...]

Match Score: 22.19

Destination
Uber accuses DoorDash of anti-competitive practices in a lawsuit

Uber is suing DoorDash, accusing the biggest food delivery provider in the US of putting pressure on restaurants to exclusively use its services. According to The Wall Street Journal and The Financial [...]

Match Score: 21.41

zdnet
The best free CRM software of 2025: Expert tested

Looking for a better way to manage customer conversations? Discover the top free CRM software options for 2025, including HubSpot, Capsule, and Agile CRM. [...]

Match Score: 19.40