If you've ever had something go wrong with your Facebook or Instagram account, then you probably have a good idea of just how frustrating the support process can be. The company's automated processes are so broken that some people have found that suing Meta in small claims court can be a more reliable way of getting help from the company.Now, Meta says it's trying to address some of these longstanding issues. In an update, the company acknowledged that its "support hasn’t always met expectations" but that a series of AI-powered updates should make it easier for people to get help. The company is rolling out a new "support hub" on Facebook and Instagram that is meant to bring all of its support features into one place. The hub will also have a new AI ch [...]
Some of the most successful creators on Facebook aren't names you'd ever recognize. In fact, many of their pages don't have a face or recognizable persona attached. Instead, they run pa [...]
At Meta Connect 2025's kickoff event, Mark Zuckerberg unveiled a trio of new smart eyewear, including its first model with augmented reality. Meta's boss also announced the second generation [...]
Meta Connect, the company's annual event dedicated to all things AR, VR, AI and the metaverse is just days away. And once again, it seems like it will be a big year for smart glasses and AI.<b [...]
Meta has been one of the most interesting companies of the generative AI era — initially gaining a loyal and huge following of users for the release of its mostly open source Llama family of large l [...]