Salesforce Research: Across the C-suite, trust is the key to scaling agentic AI

Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]

While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]

Salesforce Agentforce Observability lets you watch your AI agents think in real time

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to han [...]

Netomi raises $110 million as Accenture and Adobe bet on AI for customer service

Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with par [...]

AI agent credentials live in the same box as untrusted code. Two new architectures show where the blast radius actually stops.

Four separate RSAC 2026 keynotes arrived at the same conclusion without coordinating. Microsoft's Vasu Jakkal told attendees that zero trust must extend to AI. Cisco's Jeetu Patel called for [...]

Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]

85% of enterprises are running AI agents. Only 5% trust them enough to ship.

Eighty-five percent of enterprises are running AI agent pilots, but only 5% have moved those agents into production. In an exclusive interview at RSA Conference 2026, Cisco President and Chief Product [...]

Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield

Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]

Microsoft says ungoverned AI agents could become corporate 'double agents.' Its fix costs $99 a month.

Microsoft today announced the general availability of Agent 365 and Microsoft 365 Enterprise 7, two products designed to bring security and governance to the rapidly growing population of AI agents op [...]