Agentic reliability and evaluations : Enterprises that got burned by a bad eval are the most likely to remove humans from the loop, not the least

Across 108 enterprises, trust in automated agent evaluation rose sharply in July — and the failure rate it is supposed to predict did not move at all. The share of organizations that fully trust aut [...]

Salesforce Research: Across the C-suite, trust is the key to scaling agentic AI

Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]

While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]

The agent evaluation gap: Enterprise AI organizations have a reality-alignment problem, not a coverage problem — and most are shipping to production anyway

Across 157 enterprises, organizations are granting AI agents more autonomy while trusting the evaluations meant to gate that autonomy less. Half have already shipped an agent that passed their interna [...]

AWS Continuum integrates with OpenAI Codex and Anthropic Claude Code in major AI security push

Amazon Web Services is threading its AI-powered security infrastructure directly into the coding environments built by two of its fiercest rivals — and in doing so, it is making a bold bet that cont [...]

Netomi raises $110 million as Accenture and Adobe bet on AI for customer service

Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with par [...]

Salesforce Agentforce Observability lets you watch your AI agents think in real time

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to han [...]

AI agents are running hospital records and factory inspections. Enterprise IAM was never built for them.

A doctor in a hospital exam room watches as a medical transcription agent updates electronic health records, prompts prescription options, and surfaces patient history in real time. A computer vision [...]

Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]