2025-06-15
Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios
Salesforce's new CRMArena-Pro benchmark reveals major challenges for AI agents in business contexts. Even top models like Gemini 2.5 Pro manage just a 58 percent success rate on single turns. When the dialog gets longer, performance drops to 35 percent.
The article Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios appeared first on Discover Copy
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Salesforce launches AI 'trust layer' to tackle enterprise deployment failures plaguing 80% of projects
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