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Destination

2025-06-15

Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios


Salesforce's new CRMArena-Pro benchmark reveals major challenges for AI agents in business contexts. Even top models like Gemini 2.5 Pro manage just a 58 percent success rate on single turns. When the dialog gets longer, performance drops to 35 percent.


The article Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios appeared first on Discover Copy

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Destination

2025-03-06

Salesforce goes all in on AI agents and announces Agentforce 2dx

Salesforce announces Agentforce 2dx, new developer tools, and AI agent marketplace AgentExchange at TDX.<br /> The article Salesforce goes all in on AI agents and announces Agentforce 2dx appear [...]

Match Score: 57.50

Destination

2025-01-29

93% of IT leaders see value in AI agents but struggle to deliver, Salesforce finds

AI agents are set to transform enterprise. But when will they really come to the fore? Salesforce and Mulesoft says this will be the year. [...]

Match Score: 54.31

Destination

2025-05-27

Salesforce is acquiring Informatica for $8 billion

Salesforce said Tuesday it will acquire the cloud data management company Informatica for $8 billion in equity value as it seeks to further compete in the global artificial intelligence race.Read more [...]

Match Score: 46.55

Destination

2025-02-28

The best portable SSDs for 2025

Whether you want to back up the data on your PC, transfer videos from your Mac or offload a few games from your PlayStation 5, a portable SSD is a quick and easy way to expand your storage. These litt [...]

Match Score: 46.05

Destination

2025-06-09

How to buy the Nintendo Switch 2: Current stock availability for consoles and accessories

You can finally buy the Nintendo Switch 2 in the US — or rather, try to buy. The $450 console officially went up for sale at midnight ET on June 5, and several retailers have offered the device both [...]

Match Score: 45.67

Destination

2025-03-07

Study finds AI search engines struggle with news attribution

A new study reveals major problems with how AI search engines handle news citations, even when they have formal agreements with publishers.<br /> The article Study finds AI search engines strugg [...]

Match Score: 45.65

Destination

2025-05-11

Microsoft finds API agents are faster but GUI agents more flexible

Microsoft researchers have compared API-based and GUI-based AI agents, finding that each approach has distinct strengths and that the two can work well together.<br /> The article Microsoft find [...]

Match Score: 44.72

Destination

2025-06-06

How to buy the Nintendo Switch 2: Latest stock availability for consoles and games

The Nintendo Switch 2 is finally a thing you can buy in the US. The $450 console officially went up for sale at midnight ET on June 5, with several retailers offering the device both online and in-sto [...]

Match Score: 44.52

Destination

2025-05-29

The best microSD cards in 2025

Most microSD cards are fast enough for boosting storage space and making simple file transfers, but some provide a little more value than others. If you’ve got a device that still accepts microSD ca [...]

Match Score: 44.49