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Agentic AI Adoption Boosts NOW's Growth Prospects Against MSFT & CRM

ServiceNow's Agentic AI momentum drives $1B-plus AI ACV, broader enterprise adoption and new monetization opportunities despite rising competition. [...]

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venturebeat
Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield

Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]

Match Score: 72.58

venturebeat
Slack’s Slackbot can now pull your CRM data, generate charts, and send DocuSigns — all from a chat message.

Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Tuesday, Slack launched an integration that connects Slackbot — [...]

Match Score: 72.53

venturebeat
Agentic AI security breaches are coming: 7 ways to make sure it's not your firm

AI agents – task-specific models designed to operate autonomously or semi-autonomously given instructions — are being widely implemented across enterprises (up to 79% of all surveyed for a PwC rep [...]

Match Score: 58.06

venturebeat
Salesforce Research: Across the C-suite, trust is the key to scaling agentic AI

Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]

Match Score: 52.75

venturebeat
Is agentic AI ready to reshape Global Business Services?

Presented by EdgeVerveBefore addressing Global Business Services (GBS), let’s take a step back. Can agentic AI, the type of AI able to take goal-driven action, transform not just GBS but any kind of [...]

Match Score: 49.08

venturebeat
The Agentic Reckoning: Enterprise AI organizations have a runtime problem, not a model problem — and most are building the wrong solution

In Q1 2026, VentureBeat's Pulse Research surfaced the “Governance Mirage”: the gap between the governance org charts enterprises had drawn and the control layers they had actually built. Fort [...]

Match Score: 48.51

venturebeat
Amazon’s OpenAI gambit signals a new phase in the cloud wars — one where exclusivity no longer applies

Amazon Web Services on Tuesday launched one of the most consequential enterprise AI plays in the company's 20-year history, simultaneously bringing OpenAI's most powerful models to its Bedro [...]

Match Score: 48.36

venturebeat
Microsoft patched a Copilot Studio prompt injection. The data exfiltrated anyway.

Microsoft assigned CVE-2026-21520, a CVSS 7.5 indirect prompt injection vulnerability, to Copilot Studio. Capsule Security discovered the flaw, coordinated disclosure with Microsoft, and the patch was [...]

Match Score: 47.69

venturebeat
Salesforce just put its entire CRM inside Claude — and says you’ll never need its app again

Salesforce and Anthropic announced Tuesday a sweeping expansion of their partnership, called Claudeforce, that pushes the world's largest customer relationship management platform directly inside [...]

Match Score: 47.03