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Salesforce just put its entire CRM inside Claude — and says you’ll never need its app again
Salesforce and Anthropic announced Tuesday a sweeping expansion of their partnership, called Claudeforce, that pushes the world's largest customer relationship management platform directly inside [...]
Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents
Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in [...]
Salesforce bets on AI 'agents' to fix what it calls a $7 billion problem in enterprise software
As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning its [...]
Slack’s Slackbot can now pull your CRM data, generate charts, and send DocuSigns — all from a chat message.
Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Tuesday, Slack launched an integration that connects Slackbot — [...]
Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI
Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully [...]
While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
Salesforce launches AI 'trust layer' to tackle enterprise deployment failures plaguing 80% of projects
Salesforce Inc. is expanding its artificial intelligence platform with new data management and governance capabilities, aiming to address what the company says is a crisis in enterprise AI adoption wh [...]
Salesforce Agentforce Observability lets you watch your AI agents think in real time
Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to han [...]