Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in [...]

Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully [...]

Salesforce bets on AI 'agents' to fix what it calls a $7 billion problem in enterprise software

As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning its [...]

Slack’s Slackbot can now pull your CRM data, generate charts, and send DocuSigns — all from a chat message.

Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Tuesday, Slack launched an integration that connects Slackbot — [...]

While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]

Salesforce launches AI 'trust layer' to tackle enterprise deployment failures plaguing 80% of projects

Salesforce Inc. is expanding its artificial intelligence platform with new data management and governance capabilities, aiming to address what the company says is a crisis in enterprise AI adoption wh [...]

What will happen to TikTok? A look at the potential buyers.

TikTok may be back online, but the app’s future in the United States is still far from certain. President Donald Trump’s executive order delaying enforcement of the ban was only a temporary reprie [...]

Salesforce Agentforce Observability lets you watch your AI agents think in real time

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to han [...]

Salesforce Research: Across the C-suite, trust is the key to scaling agentic AI

Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]