ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same for everyone else.Organizations have spent three years running pilots that stall when AI gets to the execution layer. The agent can identify the problem and recommend a fix, then hand it back to a human because it lacks the permissions to finish the job or because no one trusts it to act autonomously inside a governed environment. The gap most teams are hitting isn't capability. It's governance and workflow continuity.<br /> <br /> ServiceNow's answer is a new framework called Autonomous Workforce; a new employee-facing product called EmployeeWorks built on its Decemb [...]
Echelon, an artificial intelligence startup that automates enterprise software implementations, emerged from stealth mode today with $4.75 million in seed funding led by Bain Capital Ventures, targeti [...]
ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrai [...]
Perplexity, the AI-powered search company valued at $20 billion, announced on Wednesday at its inaugural Ask 2026 developer conference that its multi-model AI agent, Computer, is now available to ente [...]
Jensen Huang walked onto the GTC stage Monday wearing his trademark leather jacket and carrying, as it turned out, the blueprints for a new kind of monopoly.The Nvidia CEO unveiled the Agent Toolkit, [...]
Zip, the AI procurement platform valued at $2.2 billion, announced two products on Monday that mark a turning point in its evolution from procurement software to autonomous AI platform: a suite of fiv [...]
Anthropic today launched two new AI models — Claude Fable 5 and Claude Mythos 5 — marking the company’s first broad release of the powerful “Mythos-class” AI capabilities it previously kept [...]
New VB Pulse data shows Microsoft and OpenAI leading enterprise agent orchestration, but Anthropic’s first measurable foothold points to a larger fight over who controls the infrastructure where AI [...]
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
In the race to deploy generative AI for coding, the fastest tools are not winning enterprise deals. A new VentureBeat analysis, combining a comprehensive survey of 86 engineering teams with our own ha [...]