ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same for everyone else.Organizations have spent three years running pilots that stall when AI gets to the execution layer. The agent can identify the problem and recommend a fix, then hand it back to a human because it lacks the permissions to finish the job or because no one trusts it to act autonomously inside a governed environment. The gap most teams are hitting isn't capability. It's governance and workflow continuity.<br /> <br /> ServiceNow's answer is a new framework called Autonomous Workforce; a new employee-facing product called EmployeeWorks built on its Decemb [...]
Echelon, an artificial intelligence startup that automates enterprise software implementations, emerged from stealth mode today with $4.75 million in seed funding led by Bain Capital Ventures, targeti [...]
ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrai [...]
Perplexity, the AI-powered search company valued at $20 billion, announced on Wednesday at its inaugural Ask 2026 developer conference that its multi-model AI agent, Computer, is now available to ente [...]
Jensen Huang walked onto the GTC stage Monday wearing his trademark leather jacket and carrying, as it turned out, the blueprints for a new kind of monopoly.The Nvidia CEO unveiled the Agent Toolkit, [...]
In the race to deploy generative AI for coding, the fastest tools are not winning enterprise deals. A new VentureBeat analysis, combining a comprehensive survey of 86 engineering teams with our own ha [...]
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
When OpenAI went down in December, one of TrueFoundry’s customers faced a crisis that had nothing to do with chatbots or content generation. The company uses large language models to help refill pre [...]
Anthropic on Monday released Code Review, a multi-agent code review system built into Claude Code that dispatches teams of AI agents to scrutinize every pull request for bugs that human reviewers rout [...]
Anthropic opened its virtual "Briefing: Enterprise Agents" event on Tuesday with a provocation. Kate Jensen, the company's head of Americas, told viewers that the hype around enterprise [...]