Talkdesk has launched proactive AI agents designed specifically for retail and financial services, moving the company from a platform that handles inbound customer queries to one that initiates outbound engagement autonomously. The new agents sit within Talkdesk’s Customer Experience Automation (CXA) platform and can be configured, tested, and deployed using templatised multi-agent workflows. The pitch […]<br /> This story continues at The Next Web [...]
Microsoft today announced the general availability of Agent 365 and Microsoft 365 Enterprise 7, two products designed to bring security and governance to the rapidly growing population of AI agents op [...]
OpenAI introduced a new paradigm and product today that is likely to have huge implications for enterprises seeking to adopt and control fleets of AI agent workers.Called "Workspace Agents," [...]
Resolve AI, the production-operations startup backed by Greylock and Lightspeed Venture Partners, today announced a sweeping expansion of its platform that introduces always-on background agents, a re [...]
“You can deceive, manipulate, and lie. That’s an inherent property of language. It’s a feature, not a flaw,” CrowdStrike CTO Elia Zaitsev told VentureBeat in an exclusive interview at RSA Conf [...]
Microsoft used its Build 2026 conference this week to push a clear message: agents are rapidly moving into production throughout enterprise systems, and the winning platform will be the one that gives [...]
Microsoft last week took Agent 365, its management platform for AI agents, out of preview and into general availability — a move that signals the software giant believes the governance challenge aro [...]
Zip, the AI procurement platform valued at $2.2 billion, announced two products on Monday that mark a turning point in its evolution from procurement software to autonomous AI platform: a suite of fiv [...]
Artificial intelligence agents powered by the world's most advanced language models routinely fail to complete even straightforward professional tasks on their own, according to groundbreaking re [...]
Jensen Huang walked onto the GTC stage Monday wearing his trademark leather jacket and carrying, as it turned out, the blueprints for a new kind of monopoly.The Nvidia CEO unveiled the Agent Toolkit, [...]