For years, discussions around artificial intelligence have centered on capability. Can AI write better content? Can it automate customer interactions? Can it improve productivity, detect fraud, analyze data, and support better decisions? Today, those questions are becoming less relevant. AI is already doing these things. The more important question is whether people trust it. According to a 2025 global study by KPMG and the University of Melbourne, 66% of people now use AI regularly, and 83%… [...]
Across 108 enterprises, trust in automated agent evaluation rose sharply in July — and the failure rate it is supposed to predict did not move at all. The share of organizations that fully trust aut [...]
Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]
Across 157 enterprises, organizations are granting AI agents more autonomy while trusting the evaluations meant to gate that autonomy less. Half have already shipped an agent that passed their interna [...]
A doctor in a hospital exam room watches as a medical transcription agent updates electronic health records, prompts prescription options, and surfaces patient history in real time. A computer vision [...]
Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to han [...]
Four separate RSAC 2026 keynotes arrived at the same conclusion without coordinating. Microsoft's Vasu Jakkal told attendees that zero trust must extend to AI. Cisco's Jeetu Patel called for [...]