Customer expectations have skyrocketed but so have the challenges businesses face in meeting them. Today’s consumers demand personalized and consistent support across every channel—yet high operational costs, talent shortages, and language barriers make this increasingly difficult. Traditional service models that rely on massive workforces and non-integrated or independent cloud instance techn [...]
In a galaxy far, far away, you can find the perfect gift for the Star Wars fan in your life. We've compiled the best Star Wars gifts and memorabilia, for your loved ones or yourself. Yes, the Force is strong with this list. [...]
The UK's Competition and Markets Authority (CMA) has determined that the country's mobile browser markets are "not working well for consumers and businesses" and "holding back innovation." Most of the watchdog's ire is directed at Apple for policies such as requiring mobile browsers to use its engine, WebKit and, thus, limiting competitor's abilities to diff [...]