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venturebeat
Agentic reliability and evaluations : Enterprises that got burned by a bad eval are the most likely to remove humans from the loop, not the least
Across 108 enterprises, trust in automated agent evaluation rose sharply in July — and the failure rate it is supposed to predict did not move at all. The share of organizations that fully trust automated evaluation nearly tripled, from 5% in June to 13%, and the complaint that evaluations don’t match real-world outcomes fell 10 points. Yet the same share as last month — just under half — [...]
